Jefferies analyst Samad Samana understands why investors may be disappointed by the departure of ServiceNow CFO Mike Scarpelli but he does not believe the timing reflects a change in business momentum. Scarpelli is leaving at a time when the "waters are smooth and the company is well positioned to keep delivering solid results," Samana tells investors in a research note. He keeps a Buy rating on ServiceNow shares with a $285 price target.

Citi analyst Tyler Radke raised the firm's price target on ServiceNow to $906 from $896 and keeps a Buy rating on the shares. The analyst maintains a positive view on ServiceNow, holding estimates just above the high end of guidance as the firm's partner checks suggest solid demand and further Pro Plus interest. Commentary continued a similarly positive tone to Q4, as partners saw larger deal sizes and stronger pipelines than this time last year, the analyst tells investors in a research note. Citi says that while the shares have outperformed peers and the current valuation creates a high bar, a "beat/raise" quarter heading into the analyst and second half of 2024 growth acceleration "provide a positive event path."