| Over a week ago | ||||
Piper Sandler lowered the… Piper Sandler lowered the firm's price target on Ibex to $24 from $32 and keeps an Overweight rating on the shares after the company missed and lowered revenue expectations. Some of the current headwinds are likely to sustain, says the firm, which is lowering its FY24 revenue growth estimate, though it is also raising margin expectations given the company's pivot to focusing on operational efficiencies. | ||||
RBC Capital lowered the… RBC Capital lowered the firm's price target on Ibex to $27 from $30 and keeps an Outperform rating on the shares. The company's Q3 revenue was below consensus estimates amid macro pressures, leading management to reduce its FY23 revenue guidance, the analyst tells investors in a research note. RBC added however that the results also highlight continued adjusted EBITDA margin expansion of 390bps, which the management views as the new normal for IBEX, with an expectation for further improvement. | ||||
Baird lowered the… Baird lowered the firm's price target on Ibex to $28 from $32 and keeps an Outperform rating on the shares. The analyst said Q3 EPS beat meaningfully, though revenue missed us and the Street. We are encouraged by strong profitability with mix to higher-margin regions and solid BPO 2.0 growth in the quarter; however, acknowledge slowing sales cycles and AI sentiment headwinds. | ||||
Citi lowered the… Citi lowered the firm's price target on Ibex to $23 from $30 and keeps a Neutral rating on the shares. The company reported a sales miss but demonstrated strong margin execution, the analyst tells investors in a research note. The firm says Ibex's transition of client work to offshore will likely create a multi-quarter period of tougher comps and lead to a tougher growth setup for fiscal 2024. | ||||
New option listings for… New option listings for May 12th include Bellerophon (BLPH), Grindr Inc (GRND), Ibex Ltd (IBEX), NexPoint Diversified Real Estate Trust (NXDT), and SICP Stock (SICP). Option delistings effective May 12th include IMV INC. (IMV). | ||||
| Over a month ago | ||||
Ibex announced that CFO… Ibex announced that CFO Karl Gabel has decided to retire, effective June 30, after a highly distinguished 19-year career with Ibex. Gabel will continue to consult on an as-needed basis through a transition period ending September 30. The company has initiated a comprehensive search process for a new CFO. | ||||
Truist Analyst Sommer… Truist Analyst Sommer holds a conference call with CEO Dechant and CFO Gabel on March 29 at 9 am. Webcast Link | ||||
ibex announced it has… ibex announced it has partnered with Krisp to leverage Krisp's cutting-edge AI-powered noise cancellation software for its onsite and remote agents to deliver a better customer experience. As part of ibex's award-winning Wave X platform, Krisp's AI software will reduce distracting background noise, which increases customer satisfaction, decreases average handle time and improves agent retention. "AI technology is changing the CX industry and empowering a better agent and customer experience," said Jim Ferrato, Chief Information Officer at ibex. "We are excited to partner with Krisp to bring even greater value and service to our clients. At ibex, we firmly believe that combining the best technology with an award-winning employee experience and agent-first culture enables us to deliver the best CX for our clients at every customer interaction." | ||||
| Over a quarter ago | ||||
ibex announced it was… ibex announced it was named a Leader by Frost & Sullivan in the 2022 Frost Radar: Customer Experience Outsourcing Services in Latin America. The Frost Radar measures CX companies based on performance in terms of growth and innovation and ranked ibex as a market leader for the second year in a row. "ibex is proud to be recognized by Frost & Sullivan as a CX Leader, which is the direct result of our unique agent-first culture, award-winning Wave X technology platform and relentless focus on delivering amazing customer experiences for our clients," said ibex CEO Bob Dechant. "As companies around the world, especially digital-born and new economy brands, look to optimize their CX for the digital world, ibex has become a partner of choice for world-class solutions that enhance customer satisfaction and retention and boost revenue." | ||||
RBC Capital analyst Seth… RBC Capital analyst Seth Weber raised the firm's price target on Ibex to $30 from $26 and keeps an Outperform rating on the shares. The company's Q2 results were "solid" while the mix shift to higher margin digital customers, along with increased offshore nearshore delivery, drove a 450bps increase in margins, the analyst tells investors in a research note. Ibex is an attractive GARP holding, with strong above-industry top-line trends, expanding margins, and steep valuation discount to the peer group, RBC Capital added. | ||||
