Equifax says 400,000 European customers may have been hacked
Equifax's European division said in a statement that it identified unauthorized access to limited personal information for certain U.K. consumers. The company explains, "Equifax Ltd. (UK) can now confirm that UK systems are not affected. Equifax Ltd. and TDX Group systems and platforms are entirely separated from those impacted by the Equifax Inc. cybersecurity incident. Regrettably the investigation shows that a file containing UK consumer information may potentially have been accessed. This was due to a process failure, corrected in 2016, which led to a limited amount of UK data being stored in the US between 2011 and 2016. The information was restricted to: Name, date of birth, email address and a telephone number and Equifax can confirm that the data does not include any residential address information, password information or financial data. Having concluded the initial assessment Equifax has established that it is likely to need to contact fewer than 400,000 UK consumers in order to offer them appropriate advice and a range of services to help safeguard and reassure them." It added, "Equifax believes identity takeover is unlikely for the UK consumers who had their data potentially accessed in this incident. It is however important that Equifax does all that it can to provide reassurance and protection to these people and it will be proactively contacting impacted customers in writing to offer them a free comprehensive identity protection service which will allow them to monitor their personal data, including their credit information and be alerted to any potential signs of fraudulent activity." The compromised U.K. consumer data does not relate to any single Equifax business client or institution, the company said. "The investigation is ongoing and Equifax Ltd is in dialogue with the Financial Conduct Authority and Information Commissioner's Office," it added. Equifax shares are down another 5% today. The stock in afternoon trading is lower by $4.86 to $91.73.