Itron, Georgia Power expand collaboration for Power Credit
Itron will deploy Itron's demand management services to manage field services for Georgia Power's Power Credit demand response program. Georgia Power currently utilizes Itron's IntelliSOURCE Enterprise distributed energy resource management system and load control devices as the technology foundation for the program. IntelliSOURCE Enterprise will facilitate the Itron field services operation by automating all processes related to device deployment and maintenance, including contact management, call center support, work order management and inventory management. Adding field services to the existing functions previously automated by the Itron DERMS will help ensure seamless data coordination across the program, creating an optimal customer experience.