Breaking News

Backs 2022 revenue view $2.58B-$2.61B, consensus $2.59B. CFO Dustin Semach said, "Demand is strong as evidenced by record first quarter revenue results and meaningful new business signings. We are capitalizing on a large, growing addressable market characterized by heightened levels of urgency and importance for our clients to distinguish their brands through the delivery of exceptional customer experiences and outcomes. Based on a growing sales pipeline, strong bookings, and an increased revenue backlog, we are well positioned for continued profitable organic growth in 2022, augmented further with strategic acquisitions. As a result, we are reiterating our 2022 guidance. Our expanding suite of integrated CX offerings, the client relationships we are building, and the important incremental investments that we are making in leadership, sales and marketing, product, and engineering talent, increases TTEC's value proposition and continues to strengthen the long-term financial profile of the business."

Sees Q2 revenue $598M-$606M, consensus $612.32M.

Reports Q1 revenue $588.7M, consensus $573.72M. "We kicked off the year with strong bookings and large deal activity as demand for our digital transformation technology and services continues to build" commented CEO Ken Tuchman, "To serve our growing pipeline and ignite our next phase of growth, we are adding significant leadership strength to our senior executive team, including today's announcement of a new chief executive officer for our Engage segment, Shelly Swanback. With proven experience launching and building Accenture Digital into a $20B plus digital transformation leader, Swanback is a dynamic executive with over 30 years of experience in digital transformation, strategic consulting, technology, services, analytics and M&A," added Tuchman. "For almost forty years, we have been partnering with renowned brands to acquire, retain, and grow profitable customer relationships by delivering effortless, engaging experiences that build trust and brand loyalty. Today, we are as well-positioned as ever to continue to deliver these positive outcomes to our clients, their customers, our employees, and shareholders."